New Customer Welcome – 45 Day

//New Customer Welcome – 45 Day

New Customer Welcome – 45 Day

We all know how important it is to create a database of customer contacts and keep in touch with them regularly (eg via a newsletter) so that you are always top of mind, but … are you welcoming them right from the outset with an inviting email?

A welcome email is a great way to set the tone for future communications and encourages customer engagement.

Here is a fantastic sample customer welcome email that you can cut, paste and tailor to suit the personality of your business. Day 3 email coming soon!


Day 0

Subject Heading: Glad To Have You On Board

Welcome to the family {firstname}

Allow me to be the first person to welcome you to our family. I say that, because it’s truly the way we feel. From your very first interaction with us, we want you to feel how valued and important you are. From the moment you choose our company to provide for your needs, you become like one of our family.

And we’re so glad to have you on board!

Unlike many other companies out there, we understand that you are the root of our business. Without you, we have no business. But, you mean so much more to us than that!

Because we value you as a person our company is based around three basic philosophies:

  • {Philosophy 1 example: You deserve our utmost attention in fulfilling your needs}
  • {Philosophy 2 example: Every interaction with our company should leave you smiling}
  • {Philosophy 3 example: We want to earn your business for life!}

It’s because of people like you that we enjoy doing what we do. It is our phenomenal customers that make this company great. And, we try to reflect that in every interaction we have with you.

As a valuable part of the family, we want all of your experiences to be exceptional ones. In fact, you should be so content with our service that you can’t help but tell all your friends and family about us.

Again, welcome! And, thank you for choosing us! Please feel free to contact us with any concerns or questions you may have. Our friendly staff are always willing to go out on a limb for you.


By |2017-03-21T16:36:16+10:00March 21st, 2017|Business Blog|Comments Off on New Customer Welcome – 45 Day